FAQ

  • How do I contact you?

    Please reach us at eat@ishtia.com or phone 713-429-4311.

  • What is your cancellation policy?

    Ishtia requires a deposit of $50 per person which is final and non-refundable. With 72 hours advance notice, we are happy to reschedule your reservation for up to 30 days past the original date. Your booking is completely transferable within this time window. If you cancel your reservation or reduce the number of guests within 72 hours, the deposit will be held, and the full cost of the menu per guest will be charged to the card on file. Please note that this policy applies to any COVID-related cancellations.

  • What is your dress code?

    Our suggested dress code is smart casual. Please refrain from wearing baseball caps, sleeveless tops, shorts, casual sandals, and flip-flops in the restaurant. We encourage dressing up for this special night but wear whatever will make you most comfortable.

  • What if I am late for the reservation?

    Thursdays we begin at 7:00pm. Fridays and Saturdays, service commences at 6:30pm. We can hold your table for up to 15 minutes. After that, we may not be able to accommodate the reservation without omitting courses.

  • What is the menu?

    Our indigenous tasting menu is fifteen to twenty courses for $239 per guest, traditionally lasting two and a half to three hours, featuring both plated and communal dishes.

  • What is the service charge?

    A 20% service charge will be included in your bill and will be used by Ishtia to contribute to equitable wages and benefits across the entire staff. Though many of our guests choose to leave gratuity for exemplary service, it is neither necessary nor expected, though it is greatly appreciated. The service charge is not gratuity.

  • What is your parking situation?

    We have our own parking lot adjacent to our winery and distillery. There are also public spaces along the street and a city lot on 7th street. Ride-sharing services are also a great alternative for those who prefer not to drive. We do not offer a valet service.

  • Are young children welcome?

    We welcome young and curious guests to fully engage in the dining experience. Please note that the use of electronics, such as tablets and phones, as well as toys, is not permitted during your visit. Additionally, booster chairs are not available. Out of consideration for other diners, we do not permit infants or toddlers in the dining room.

  • What size parties can you accomodate?

    We can accommodate up to six guests at the chef’s table in the main dining room and up to 12 at our main bar seating. If you are interested in booking a group larger than this, please contact us at eat@ishtia.com.

  • How far in advance can I make a reservation?

    Reservations open on the first of every month for the following month - for example, on September 1st, all of October will be available. If you find that the reservation you were needing is booked, we maintain a waitlist and encourage you to add your name to it, and if something does become available, we will be in touch. If you are traveling and seeking a reservation for a later date, our reservations team can assist via email at eat@ishtia.com.

  • Do you accommodate dietary restrictions?

    We can accommodate pescatarian, dairy-free, vegetarian, gluten-free, and nut-free diets. We cannot accommodate allium-free, and vegan diets at this time.

  • Do you offer wine pairings?

    We offer wine pairings, starting at $69 per guest, as well as a selection of wines by the bottle and glass that our team can help you select.

  • Can I take pictures?

    To ensure an enjoyable experience for all our guests, we encourage flash-free photography. Vlogging and long-format video recordings can disrupt the dining atmosphere, so we kindly ask that you refrain from these activities. Professional camera equipment and lighting are not permitted.

  • How do I make a reservation for a friend or buy a gift card?

    Digital and physical gift cards are available. Our team can assist you via email with gift card purchases and reservation requests on behalf of others.

  • How long is the experieince?

    Your experience should last about 3 hours.

  • What if my dietary restrictions change after I complete my reservation?

    The week of your reservation, we will verify all food allergies, aversions, and dietary restrictions via text message and will reconfirm them at the table upon your arrival.

  • What time is dinner?

    We only seat one service per night. Thursday is at 7:00 and Friday and Saturday is at 6:30.